Shopper FAQ
Get your questions answered! Don’t see it? Give us a call
You Ask, We Answer: Online Auctions
Online auctions are so easy and fun to participate in! You can get some amazing items at competitive or low prices, just like at in-home sales but from the comfort of your home!
- Register an account with Denver Online Auctions
- Take note of the pick up location, date and times, terms and conditions before you bid on an auction.
- Bid on the items you are interested in. You can place a maximum bid (i.e. work out the maximum you are willing to pay for an item, baring in mind you will be paying buyer’s premium and tax on top of your bid, then enter that number. The site will bid on your behalf one bid at a time until no one else bids against you or you reach your max.)
- Pay your invoice.
- Pick up your items.
For online auctions, we accept credit or debit cards through Stripe. Payment must be made prior to pick up. We do not accept payment on site unless otherwise noted on your winner’s information email.
We do not offer refunds on any of our auction items. It is your responsibility to ask any questions prior to bidding. We do our best to have all pertinent information in the item description as well as plenty of photos but since these are used items there are no guarantees. You should likewise check your items before removing them from the property and re-pack them as needed. Sydney Lane Estate Sales is not responsible for items breaking on the way home.
Sometimes, yes! This is communicated on the winner’s email. It is not open to other people to come shop. These are usually low priced items or items that we did not have time to put on the auction.
You Ask, We Answer: General Questions
The best thing to do is to take what you need or love with you, and leave the rest to us! You’d be amazed what sells. We can sell anything from household chemicals to $10k paintings. We are equipped to handle it all.
Common categories include:
- Furniture
- Fine and costume jewelry
- Kitchen and Household Goods
- Paintings, prints and sculptures
- Décor
- Vintage & Antique
- Electronics
- Clothing and Accessories
- Collectibles
- Tools and Outdoor Equipment.
- Books and Media
- Toys and Games
- Seasonal decor
- Sports Equipment
- Vehicles
Yes, we hold current liability insurance as well as worker’s compensation. This is not always the case. Be careful who you hire.
You have the option to select a full-home clear out. If you opt-in, we box everything up and have a junk hauling company load and take away all unsold items and trash still left at the house, leaving your home empty. The junk hauling companies we use donate as much as they can so that it doesn’t end up in the landfill.
We work on commission from the sale and do not have a minimum fee. This puts us on the same team as we want to make as much money for everybody. Our commission is 45% depending on the amount and value of your items. You have the option to opt in/out for a full house clean out as an extra service. We may not be the cheapest company in town but we offer a much more curated experience and comprehensive service. We deliver on our promises and care about our clients, staff and customers. We invite you to call and allow us to show you how much more service we offer over most other companies.
We mainly work in the following areas: Aurora, Castle Pines, Castle Rock, Centennial, Cherry Hills Village, Denver, Glendale, Greenwood Village, Highlands Ranch, Lakewood, Littleton, Lone Tree, Parker, Roxborough, Sedalia.
